SK
Shubnum K
1 reviews | Active since Jun 2015
26 Jun 2015, 13:39
Extremely rude call centre agent
I have just had the rudest call from a call centre agent, Tasha. She called me to recommend additional data as she seems to think I am purchasing extra data on a monthly basis at an inflated price. I told her I was unaware of this, and she started getting a little rude. I then asked her to send me proof of this and she put the phone down!! I have never experienced such rudeness! I have never been rude on any call, to any call centre agent. She could have just said ok thank you, goodbye. Don't just put the phone down! I expect better service. Please deal with this accordingly!<br>
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Replies (1)Vodacom's replyOfficial
27 Jun 2015, 09:15Hello SK31,
Please note that your query has been received and we will respond with feedback as soon as possible.
Regards
Randall October
Vodacom Consumer Website Team
Please note that your query has been received and we will respond with feedback as soon as possible.
Regards
Randall October
Vodacom Consumer Website Team
Vodacom's reply27 Jun 2015, 09:15
Official
Hello SK31,
Please note that your query has been received and we will respond with feedback as soon as possible.
Regards
Randall October
Vodacom Consumer Website Team
Please note that your query has been received and we will respond with feedback as soon as possible.
Regards
Randall October
Vodacom Consumer Website Team
