Extremely poor vodacom service

So useless the staff does not pickup your direct payment on their bank account. Then waited for fiber installation for a whole 2 months, after contacting them they requested bank statements to must do their jobs for them. Well then they wanted us to pay for no installation on the fiber so we cancelled we were advised it was launched and will have to pay ( For what? the wifi never used) Then my dad bought a contract phone from vodacom his pension is paid on the 10th of every month but vodacom keeps trying to deduct the money from his account before the 10th of the month, after various phone calls no success on this one they kept doing it so he paid at a vodacom shop and again they could not allocate the payments but he had bank statement. So then he was behind on payments ? well when he bought the phone they requested an alternative number and I gave my number ( prepaid ) so they blocked my "father's" phone witch was my phone number. I phoned vodacom to tell them they must fix the problem they did not want to do so and kept thinking my number is my father's phone. Useless customer admin service.