EXTREMELY poor Vodacom service

We are EXTREMELY disappointed with the service we have been getting from Vodacom. For 3 weeks now we haven't had a consistent internet connection. Last week Tuesday we didn't have internet for over 20 hours. It came on on Wednesday and it disconnected again later the evening for a short while. Friday the 13th we had the vodacom outage and we STILL have NO internet. We have called many times. Every day. And yet NO INTERNET. We are really upset about this since we pay for a service we aren't receiving. This is ridiculous. When we were applying for fibre this is not the outcome we expected. For almost a month basically no internet.

Does anyone know how to get out of my contract because of this? We will much rather find a provider who can do their job.