Extremely poor service. No assistance

Item: Vodacom
Rating: 1
Author: Helena F

I have now been trying to get the funds refunded I incorrectly paid into my wallet which I in fact do not have. This has now been going on since the 28th April. It's not difficult move it to my account or refund me as requested multipletimrs

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Replies (1)

Vodacom's replyOfficial

19 Jun 2024, 08:10

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply19 Jun 2024, 08:10

Official