Extremely poor service from Vodacom Fibre

Vodacom Fibre don't think you get good service from them I have been battling from the 2nd of Jan 2026 to get my Fibre connection restore or connected and was told by Sunday the 4th it would be sorted and today it's is close of business and still no connection. I have advised them on multiple occasions that my wife work from home and I need my connection sorted and no one is attending to me. I have been told some one would phone me and still no communication from vodacom.

I have been a loyal customer for many years and is now seriously thing I should consider a new service provider