Extremely poor service from Vodacom

App**** for Unrestricted APN because I can't log into my streaming and cctv cameras. Completed the Unrestricted APN Form as vodacom directed me to do.

Got a email back from Yaaseen and apparently he cant help because he can't pick up anything with the sim card number I supp****.

This sim card is under a contract at vodacom and I communicate that back to him and that he can locate everything via my ID number.

Never heard back from Yaaseen and I just find it unprofessional as I am a paying vodacom client, quick to take you money every month, but cant help when you need it.

Reference nr. RE: EC-218O-3HTIY3