Extremely poor service from Vodacom
The absolute worse service I ever received. Made an arrangement on my account since I was retrenched in Sept last year. Arrangement accepted and noted for 28 February. Lines was locked today and NO ONE @ Vodacom can explain. I since have paid the outstanding balance and my service is STILL suspended. Requested a superviser to call me. NO CALL RECEIVED SINCE 3o'clock.
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Vodacom's replyOfficial
24 Feb 2022, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Feb 2022, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team