Extremely Poor service from Vodacom call centre

Vodacom gives terrible service and I would not recommend it to anyone.<br> Please think carefully before signing a contract with them.<br> When I went to the franchise store to cancel my contract once it's done after the 24 month period and change it to prepaid, they informed me that I need to call the call centre. I tried calling over 22 times to the cancellation department and waited over 1 hour on one phone call and no person had taken my call.<br> But if I select the upgrade or buy data option within a minute someone helps me, but cannot help me cancel my contract and change it to prepaid.<br> They are very greedy for business but will not help customers out and their after service is bad.<br> This is very bad service and non-professional behavior for a huge telecommunications network. <br>