SP
Simone P
1 reviews | Active since Dec 2016
03 Aug 2020, 09:28
EXTREMELY POOR SERVICE
They NEVER collect my balance via debit order on the same date monthly. Now all of a sudden, they did NOT collect my balance AT ALL and I am expected to pay double next month? Also, NO consultants are available. What is this nonsense??
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Vodacom's replyOfficial
03 Aug 2020, 10:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Aug 2020, 10:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team