Extremely poor service

Morning, an update on the utterly poor and pathetic customer service rendered by Vodacom. Since last review about 5 call from Call Centre in Cape Town ( absolute waste) Vodacom Facebook admin ( No traction) "other" particularly non helpful persons, 2 e-mails, we are still nowhere to resolution. 4 months and counting of unauthorized debit deductions, over 50 calls, an 80km round trip drive to Midrand to escalate and resolve and countless emails. Vodacom is wholly profit driven to the detriment of customers and unqualified staff with no training or direction. Hoping they respond to this but really not expecting anything as usual. Hope the Please Call Me guy has more resolution than me but I now know how frustrating the process to deal with a supposed giant of Industry. If you can stay far away from this bunch. Unless you in Senior Management, count your salary, add your bonus and let the rest eat cake!