GA
Gert A
1 reviews | Active since Jul 2016
09 Sept 2021, 12:47
Extremely Poor Service
Poor! I have 6 Vodacom pay as you go phones plus a modem. The functionality to view data on their website frequently does not work. I receive unwanted marketing SMS's on a daily basis. Reply by SMS to opt out. IT DOES NOT WORK and Vodacom does not provide the facility to block this spam as with other numbers. Over the past 4 months the signal is also frequently off. Just catch a wake up Vodacom. Surely this should not be difficult to sort out.
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Vodacom's replyOfficial
09 Sept 2021, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Sept 2021, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team