OM
Orienda M
1 reviews | Active since Jul 2014
15 Jun 2020, 13:21
Extremely Poor service
Im sick and tired of vodacom, i ordered the wifi moderm nd it was not working i returned the modem nd called to cancel the contract but it was not cancelled, they are now billing me for something that i dont have, i tried to cancel it this month again but they are saying they are still busy with my query for two months now...vodacom doesn't value its customers nd im going to reverse my transaction nd cancel my contract maybe they will start taking their customers serios
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Replies (4)
Vodacom's replyOfficial
15 Jun 2020, 14:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jun 2020, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Orienda M's updateReviewer Update
18 Jun 2020, 14:42Please note my query is still not resolved, the contract is still active after i requested them to cancel it, please cancel this contract
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Orienda M's update18 Jun 2020, 14:42
Reviewer Update
Please note my query is still not resolved, the contract is still active after i requested them to cancel it, please cancel this contract
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Orienda M's updateReviewer Update
18 Jun 2020, 14:45I just called to check if this was cancelled nd they said its not cancelled????????????????
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Orienda M's update18 Jun 2020, 14:45
Reviewer Update
I just called to check if this was cancelled nd they said its not cancelled????????????????
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Orienda M's updateReviewer Update
11 Jul 2020, 22:36Vodacom im honestly sick and tired of calling every month and asking you to cancel that 20gig contract, you over charged me again
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Orienda M's update11 Jul 2020, 22:36
Reviewer Update
Vodacom im honestly sick and tired of calling every month and asking you to cancel that 20gig contract, you over charged me again