CO
Christina O
1 reviews | Active since Nov 2018
21 Jun 2021, 13:43
Extremely poor service!!!
What a mission it is to get hold of ANYONE at Vodacom to assist with: 1. Cancellation of Insurance; 2. The change of personal information. I have called and hold on and the one hand does not know what the other hand is doing. My opinion - absolute incompetence!!! If I could cancel ALL my contracts with Vodacom, I will do so in a flash!!!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
21 Jun 2021, 13:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2021, 13:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CO
Christina O's updateReviewer Update
21 Jun 2021, 14:14I am eagerly awaiting their call.
It is today, Monday, 21/06/2021 @ 14:14
It is today, Monday, 21/06/2021 @ 14:14
CO
Christina O's update21 Jun 2021, 14:14
Reviewer Update
I am eagerly awaiting their call.
It is today, Monday, 21/06/2021 @ 14:14
It is today, Monday, 21/06/2021 @ 14:14
Vodacom's replyOfficial
21 Jun 2021, 15:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2021, 15:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CO
Christina O's updateReviewer Update
21 Jun 2021, 16:12Thank you - seems like this made Vodacom aware of clients.
Client awareness and good services - magic combination.
Client awareness and good services - magic combination.
CO
Christina O's update21 Jun 2021, 16:12
Reviewer Update
Thank you - seems like this made Vodacom aware of clients.
Client awareness and good services - magic combination.
Client awareness and good services - magic combination.