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JM
Juqura M

1 reviews | Active since Dec 2018

17 Dec 2018, 14:06

Extremely Poor service

Hi I went to a Vodafone Store to do an upgrade on 24th November 2018.Until today, 17th December 2018 after numerous calls and emails and frustration and disappointments, my contract still hasn't been activated. All I get is excuses upon excuses . Can anyone please help me. I'm at my witts end. Desperate cutomer

0
Replies (4)
Vodacom
Vodacom's reply17 Dec 2018, 14:14
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

JM
Juqura M's update17 Dec 2018, 14:34
Reviewer Update
You can call keep on *** or ***
Vodacom
Vodacom's reply17 Dec 2018, 16:26
Official
Dear Customer

Please provide us with your Id number so that we can follow up on your behalf.

Regards,

Vodacom Consumer Website Team

Best regards,

JM
Juqura M's update17 Dec 2018, 17:18
Reviewer Update
My telephone number is ***