RR
Robin R
1 reviews | Active since Feb 2016
14 Jun 2018, 07:50
Extremely poor service
Absolutely the worst service provider i have had to deal with yet! incorrect billing and they don't call back as promised. 2 consultants confirmed the incorrect billing as far as reimbur*****t is concerned i have sent from pillar to post promised multiple occasions i will get a call back , managers don't respond to emails ...... absolutely disgusted
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
14 Jun 2018, 10:53Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Jun 2018, 10:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Jun 2018, 09:12Good day Robin,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
Vodacom's reply16 Jun 2018, 09:12
Official
Good day Robin,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
RR
Robin R's updateReviewer Update
02 Jul 2018, 10:43Hi
When will the refund be done?
RR
Robin R's update02 Jul 2018, 10:43
Reviewer Update
Hi
When will the refund be done?