Extremely Poor Service

<p>Bought a contract phone online on the 3rd March 2017 and it was for a Huawei P9Lite. Since it was a "popular" phone I had to wait a little longer for delivery to take place. When I called in to check the status of my application I realized I had put my home address as delivery address as opposed to my work address. And I have been trying to get someone to change or "authorize" my change of address for weeks! And every Vodacom agent I spoke to on a daily basis since the around the 4th March 2017 assured me they've sent the autorization email to "RAM" Durban, whom I'd like to say also has very rude agents. Today I spoke to a Vodacom agent who told me that RAM has decided to sent back the device to Vodacom and now I have to cancel the order and reapply for another contract. Really disappointed at Vodacom and RAM.</p>