1 reviews | Active since Mar 2009
Extremely Poor Service
<p>I have an upgrade order unresolved. Been calling for weeks now.</p> <p>Your ********** is the most useless helpline I've ever dealt with.</p> <p>I call .... I'm caller 1 .... I wait for ages and if answered, the advisor cuts me off or puts me on hold until the line gets cut off.</p> <p>Finally managed to get through and speak to an advisor today. I hope my upgrade has been resolved and that I get my new phone soon.</p> <p>Will I recommend Vodacom to anyone else, surely not. This will most probably be my last contract renewal. Sloppy service is really sloppy when it comes to this ********** number.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
