Extremely Poor service

<p>For almost 2 months now i'm trying to query R750 VG subscription for ********** 318 that was deducted from my account on the 25 April, this was an inconvenience and now getting answers and requesting a refund has been a pain via the contact ccenter ********** .</p> <p> </p> <p>I have been transferred from one department to anonther almost daily trying to get my money back...Ashwin Abrams gave hope when he said a service request was logged and the R750 refund will reflect on Vodacom account on a certain Friday so i should call then...i'm so frustrated right now should i go to Vodaworld or consult laywers as i have been charged for something i don't know of.</p> <p> </p> <p>I request feedback concerning this ********** 057 as i'm complaining on Hello Peter for the 2nd time now.</p>