FK
Frik K
1 reviews | Active since Nov 2012
26 Jul 2017, 20:28
Extremely poor reception
<p>I have been a client of vodacom fot the past 20 years. Approximately 7 years ago they installed an attenna in the roof of my house and the reception improved signaficantly. For the past three to four months we are experiencing very poor reception on the internet. To get this posted almost took me two hours. We are paying a lot of money for a data service provider and do not get the worth of our money. THEY HAVE TO DO SOMETHING</p>
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Vodacom's replyOfficial
27 Jul 2017, 07:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Jul 2017, 07:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,