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christine P
1 reviews | Active since May 2013
29 Apr 2020, 13:37
Extremely poor disappointing service from Vodacom
I have been struggling now for 6 weeks to get any feedback and/or resolution for the poor signal we have as well as a request for a booster.Have been speaking to several staff and Managers without any success.I do have 22 personal and business contracts with them and this is the extremely poor service I receive.
On inquiring about my problem I just receive another ref number.Up to date 8 ref numbers.
Extremely disappointed with no luck at all.
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Vodacom's replyOfficial
29 Apr 2020, 14:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2020, 14:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team