1 reviews | Active since Jan 2016
Extremely poor customer service!!!
<p>Employee: Johannes N.</p> <p>After 4 days of back and forth disappointments and excuses, Ported my phone without giving me my new device thus disconnecting my mtn phone number. Then informs me the device I signed for will only be available in 2-3weeks.</p> <p>All of this with no apology no sympathy, I am outraged and furious. This can't fall on deaf ears!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I really hope so, as I would hate to find out that such I'll treatment is condone from your employees.
I really hope so, as I would hate to find out that such I'll treatment is condone from your employees.
Now after loading half a gig while on my Wi-Fi with my mobile data off... I receive a mail stating my data is depleted!!!!! I haven't even used it.
Now after loading half a gig while on my Wi-Fi with my mobile data off... I receive a mail stating my data is depleted!!!!! I haven't even used it.