Extremely poor customer care!!!!
I have been trying to cancel a upgrade since the 30th June with no success at all!!! How long does a company need to assist?! After various phone calls and communication via Facebook no progress has been made at all!!!! I am disappointed to say the least!!!
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Vodacom's replyOfficial
05 Aug 2022, 07:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Aug 2022, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team