1 reviews | Active since Mar 2017
<p>I cant retrieve my Jan invoices from the vodacom site. I phoned customer service, but you simply can not get to speak to a consultant! You are being redirected from the one to the other and eventually you get cutt off, after waiting for 10-20min at a time, with music playing in your ears! </p> <p> </p> <p>I have send vodacom an email to their cutomer service email adress and are also still waiting on their response.</p> <p> </p> <p>Needless to say, I STILL haven't received my invoices, nor did I managed to get hold of a consultant!!!</p> <p> </p> <p>And all of this, for a heck of a lot of money per month!!! Shocking </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Client
Our records reflect that the invoices were resent.
Kind regards
Vodacom Consumer Website Team
Best regards,
Dear Client
Our records reflect that the invoices were resent.
Kind regards
Vodacom Consumer Website Team
Best regards,
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