EXTREMELY POOR AND SLOPPY SERVICE THAT BECAME MY PROBLEM.!!! I'M DONE...!!!

I am disgusted with this company there was supposed to be a debit on my account as normal on a monthly basis this past month they decided not to debit for some reason. Now its my problem i have to pay double next month otherwise they cut my line i feel like canceling everything what gives them the idea i can afford a double payment if it was a mistake on their side I'm spreading this everywhere so every body can see how their sloppy mistake has become my problem. SORRY I AM NOT STANDING FOR THIS NO LONGER....!!!!!!!