Extremely poor and inefficient service.

The vodacom fiber is pure nonsense including their service is poor. I was billed for a fiber service I am not getting. This ended affecting my credit, to make matters worse the outstanding amount was paid up, i got a letter that they will clear within 21 days on experian, when I called they tell me there is no department in vodacom that can clear that. I should wait for another 21 days.