MB
Michele B

1 reviews | Active since Oct 2017

06 Oct 2017, 11:50

Extremely polite and helpful

I had to go into the Vodacom Shop and thenmake a call to the Call Centre - for different reasons. Taffy at Hout Bay Vodacom and Bernice on Call Centre 1 and Phindile at Call Centre 2 could not hav ebeen more helpful and more polite to me. I was expecting to fight and have to prove a dozen things but not at all. They checked their data and helped me immediately! Well done Vodacom! And welcome back!!

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Replies (1)
Vodacom
Vodacom's reply06 Oct 2017, 12:11
Official

Dear Customer,

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards,

Vodacom Consumer Website Team

Best regards,