NG
Naeelah G
1 reviews | Active since Oct 2017
29 Sept 2020, 19:59
EXTREMELY pathetic
Utterly disappointed I've opened up a contract with Vodacom 2 weeks ago the consultant that helped me had told me money would be deducted from the account and I'd get my airtime (I am currently still waiting for it) I've sent emails called in and no one has gotten back to me neither has the consultant I am horrified at the customer service it is putrid
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Vodacom's replyOfficial
30 Sept 2020, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Sept 2020, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team