Extremely inefficient service!!!!!

<p>On the 5th February 2017 we app**** for APN on an existing ****el and a new one. The documents were sent in on the 13th and resent 223rd, due to the fact that Vodacom lost it!!! I have just spent 40 minutes waiting for a line manager to attend to my request. The excuse, the Back Office is not open and cannot deal with this. The consultant I spoke to was Pmho Maloka. Let's see if he comes come to me. In the meantime, I am trying to run a business and cannot access my company data base because of restricted APN access.</p> <p> </p> <p>PLEASE NOTE: This all is related to my ****el being ****** on the 15th December 2016, where my account was chased up to R18,000.00 and debited off my bank account. This too, is still sitting with forencics and also still is not sorted!!!!!</p>