TH
Tushrifa H
1 reviews | Active since Aug 2021
26 Aug 2021, 11:25
Extremely horrible service!
**** service! My husband passed away August last year, I was denied my application to transfer his wifi contract onto my name. I am still being pushed around. The contract ends September 2021. Still unable to get help to cancel the contract. Seems like I need to go wake my late husband up from the grave to get him to cancel it for me.
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Vodacom's replyOfficial
26 Aug 2021, 14:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Aug 2021, 14:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team