LL
Lelani L
1 reviews | Active since Feb 2015
03 Feb 2015, 09:42
Extremely High Data Usage
My account has been debited with R2900 according to Vodacom it is for data usage. My account has never exceeded R600. When I called the call centre and asked for a statement they sent me an invoice with the total amount of usage but they can't show for what the data was used - very convenient!
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Vodacom's replyOfficial
03 Feb 2015, 11:05Hello lelani00,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Feb 2015, 11:05
Official
Hello lelani00,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,