1 reviews | Active since Jan 2011
Hi,<br> <br> I'm receiving extremely high data bundle invoices on my 5GB MBB the last 3 months. In relation to previous invoices, it is pretty clear that something is not right. .<br> <br> Further more, I only received one notification by Vodacom that my usage is extremely high, and that was for the R4k invoice when it was already over R4k.<br> <br> October Invoice B***<br> September Invoice B***<br> August Invoice B***<br> <br> I have spoken with one of your consultants after the notification and requested a hard lock on when my data reaches 5GB + R50.00. Without changing my behaviour, My 5GB only run out on the on the 30th of November.<br> <br> October Invoice B*** - R 4,924.87<br> September Invoice B*** - R 2,301.28<br> August Invoice B*** - R 3,086.12<br> July Invoice B*** - R 504.60<br> June Invoice B*** - R 445.28<br> May Invoice B*** - R 543.32<br> April Invoice B*** - R 543.32<br> March Invoice B*** - R 376.65<br> February Invoice B*** - R 402.22<br> January Invoice B*** - R 259.00 <br> <br> Please can you provide with detail breakdown of the usage on the 3 invoices mentioned above and can you please investigate on your side as well.<br>
Best regards,
Best regards,
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