BB
Bradley B

1 reviews | Active since Sept 2020

01 Sept 2020, 17:07

Extremely happy client!

Good day, I would like to thank your Vodacom employee Naledi Goge from the Ballito Junction Mall for her outstanding service that she had provided me with. I have been battling to find assistance with my Vodacom upgrade from various Vodacom stores and just before I gave up I thought I would try one last time. This is when Naledi provided me with the best service I have ever had. She was extremely knowledgeable and professional. She went further to even help me with other issues not pertaining to my upgrade and followed up a month later to ensure that I was still satisfied. I am a very happy customer and I will continue to support Vodacom because of the service I received from Naledi. I am sure many clients feel the same way about her service! Thank you!

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Replies (1)
Vodacom
Vodacom's reply02 Sept 2020, 08:14
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team