Extremely frustrating service from Vodacom

No sufficient feedback being received on constant network problems reported. Currently unable to reach any customer care agent since the call just diverts to a chat bot and then the calls are ended. Ref for the query I have relogged several times: ***

Extremely frustrated with the service and lack of ability to properly sort the network tower.

Extremely frustrated with the fact that customer care agents cannot check the history to see how many times I have struggled with this issue and access the information previously provided like GPS coordinates for the signal tower.