DZ
Dewet Z

1 reviews | Active since Mar 2018

06 Jun 2023, 15:33

Extremely frustrated

I've been with Vodacom for more than 20 years. But I'm getting tired of airtime disappearing. I've checked for subscriptions, there is nothing. So where is my airtime going? And also in the last year my contracts went up a few times. What is the use of signing a contract if they can change the price? Every little bit that I have to pay extra is difficult for me. I'm paying R100 more than last time this year. I know prices go up, but they can at least increase the price on the new contract. After all, you take out a contract that suits your budget.

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Replies (1)
Vodacom
Vodacom's reply07 Jun 2023, 07:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team