Extremely frustrated !

I had a Sony Xperia Z3 for three ( 3 ) months before the screen ceased to work . <br> I took it into Vodacom repair centre in Vincent Park Centre East London about 5 weeks ago .<br> <br> I received notification that my phone was sent to the Advanced repair in Gauteng. <br> After this i received a repair quote of R2286.00 which i accepted and was paid in full on 08/06/2015 , all that has been explained to me is they are awaiting spares. This has happened on nine (9 ) occasions with no indication as to when the spares will arrive. i have asked Vincent Park Centre and they refer me to the advanced repair centre. They keep saying awaiting repairs. <br> <br> I have on numerous occasions inquired as to when this will be resolved and still no answer.<br> <br> Out of absolute utter frustration i called the advanced repair centre , i got hung up on twice and third time was promised by Sibu Cele ( sibu cele 0841) she would come back to me by close of business yesterday ( 25/06/2015) as to a time frame.<br> It is now today .... another day and still nothing .<br> <br> This is not customer service, give me a reason why i should renew my contract as well as my family and friends' ? Please come back to me with results, not false promises