sH
sumaya H
1 reviews | Active since Feb 2025
23 Mar 2026, 16:02
Extremely ****ed off
I am extremely ****ing disappointed in Vodacom itself there insurance company and Vodacom blueroute I claimed Insurance on the 11 Feb 2026 I took it back 2days later coz it just went off in my face they found nothing wrong with it but I told them it was a brand new phone they said there is nothing they can do about it but I told them I don't want that phone as a loyal Vodacom customer for the 1st time I have an issue and I must go throught all this **** I'm ****ing disgusted by how they treat loyal customers and this isn't the 1st time I complain how long must I wait like I'm confused
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 Mar 2026, 07:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Vodacom's reply24 Mar 2026, 07:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
sH
sumaya H's updateReviewer Update
24 Mar 2026, 10:34How long must I wait for someone to call I never knew Vodacom is so unprofessional
Such a big service provider but extremely unprofessional I think I must go to the media with use
Such a big service provider but extremely unprofessional I think I must go to the media with use
sH
sumaya H's update24 Mar 2026, 10:34
Reviewer Update
How long must I wait for someone to call I never knew Vodacom is so unprofessional
Such a big service provider but extremely unprofessional I think I must go to the media with use
Such a big service provider but extremely unprofessional I think I must go to the media with use
sH
sumaya H's updateReviewer Update
25 Mar 2026, 07:38And I'm still waiting for someone to get back to me the unprofessionalism
sH
sumaya H's update25 Mar 2026, 07:38
Reviewer Update
And I'm still waiting for someone to get back to me the unprofessionalism