KC
Kim C

1 reviews | Active since Jan 2019

05 Dec 2019, 11:26

Extremely dissatisfied customer

Vodacom could you please be so kind to respond to my emails (not an automated response). I have given up calling your call centre as your agent. At this point I will not only be cancelling my online order but I will be cancelling my contract in January when it is due and not renew. Thank you

0
Replies (1)
Vodacom
Vodacom's reply05 Dec 2019, 13:53
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team