Extremely dissatisfied and disappointed - 6th time

This is now the 6th time in a few months that I am sending the phone in for repairs! If you read the previous mails sent to the escalations, Divan has also requested the device to be replaced based on the history the *********** staff clearly cannot repair the phone. I do not know who can assist me as I am going in circles and not getting any satisfaction from Vodacom and Vodacom is supposed to be the largest mobile company in South Africa. Job No: ***7