FK
Felicia K
1 reviews | Active since Jun 2015
21 Oct 2019, 13:35
Extremely dissapointed!!
This os just a follow up on a previous review. After writing my review around a week ago concentrating vodacom who did not have a solution to repair or replace my Vodacom Tab after it started giving problems. I finally got a response today. Vodacom claims that they cannot repair my Vodacom Tab 2because the repairs will cost more then the value itself. They are not planning on replacing it either. My question?... Why do they offer a 2 year warranty if they are not planning on repair or replacing it?
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
22 Oct 2019, 08:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Oct 2019, 08:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
