Extremely dissapointed and upset with Vodadcom

<p>Hi,<br /> <br />I have been a very very loyal customer of Vodacom for over 15 years and I have had numerous contracts with Vodacom for many years.<br />I have not one month not paid or late paid vodacom. Only recently due to some changes with my Bank I have ha to request vodacom to please change my debit order details from a savings account to a cheque account.<br />I have emailed multiple times and I have phoned multiple times well with enough time for them to change and it has been confirmed to me 3 times that the debit order details have been changed to the Cheque account. I have now started receiving threats from Vodacom and sms's saying that I have not paid my account.<br />I have requested Vodacom multiple times to please change my debit order and still they have not done, even when it has been confirmed by 4 reps that it has been changed and confirmed that it is the correct details.<br />I am tired or running after vodacom trying to sort there mess and it is not even my fault.<br />If this is the service that I am getting from Vodacom and will cancel everything and go to another prepaid service provider. I have now had it.</p> <p>Vodacom you are no longer the only in SA.<br />I am waiting for a callbac****<br /> <br />Thank you</p>