Extremely Disorganised

Vodacom online has the most disorganised customer service I have ever experienced, I have been running behind vodacom for the whole week after deciding to get a contract with them through their online system. I followed all the correct steps did a follow up on the contract and they told me to wait for 24 Hours confirmation i had to call after 48 hours to remind them to confirm my order,With delivery they gave RAM a wrong address , I had to call again for them to correct the address they told me about 72 hours turn around time, 72 Hours passed I called RAM to ask about my order since there was no update on their system, I was told my order is now at Vodacom again I will have to wait whenever Vodacom is ready to delivery my order....Vodacom online is ***********.