EXTREMELY DISGUSTING!!!!

EXTREMELY POOR CUSTOMER SERVICE!!!

We cancelled our contracts last year in sep/oct and got the quotations + made sure we would have no further payments , paid everything upfront in at cellucity canal walk , over R4k in total to cancel the contracts , a huge amount for us at the time as we were about to move , Just to be sent a invoice over a month later for more than R700 which by the way is more than what our contract cost us.

we go in store to find out what this invoice is for as our contracts are cancelled and both phones now prepaid , THE CONSULTANTS COULDNT TELL US ANYTHING!!! They couldnt even see anything on the system because our numbers reflect as pre-paid!!!! We also now cant even get into the customer services department telephoncally as the line cuts us off because our numbers are pre-paid!!!

Fast forward another 2 months later after trying to get information and contact someone from vodacom to no avail and get served with a summons from their lawyers for R840!!!!! First of all , Where does this amount even come from??? What is it for?? NO ONE CAN TELL US!!! We refuse to pay anything further to this disgusting company and they have lost customers for good now and Ill ensure no one I know ever uses them again!! THIS IS OUTRIGHT **************** NOW!!!!

Never in my life have I experienced such terrible service , Not even from Telkom!!!

SOMEONE NEEDS TO CONTACT ME FROM VODACOM IMMEDIATELY BEFORE I GET MY LAWYERS INVOLVED!!!!