Extremely Disappointed with Vodacom and Vuma Service

If there were an option for me to rate 0, I would. I opened an account with them in December, and the installation was done late. I brushed that off. On Monday, there was maintenance on Vuma’s side in the Edleen, Kempton Park area. My internet connection was not restored afterward, so I called, but until now I have not been assisted. Vuma says the issue is not on their side, and Vodacom is also not helping. Now I am stuck without internet while working from home.

Vodacom, will your business operate without internet connectivity? Why do you expect me to work without it while telling me to wait 48 hours?