SS
Sylvia S

1 reviews | Active since Jul 2017

30 Jul 2017, 08:33

extremely disappointed with vodacom

<p>I was having a contract with Vodacom it ends in January 2017 I call to council but only to find out in 09 June that someone did ***** and upgrade the contract without my concern and took a cell phone i call to lodge the complaint it's being seven weeks now without resolution and am on credit bearue</p>

0
Replies (2)
Vodacom
Vodacom's reply31 Jul 2017, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Aug 2017, 09:56
Official

Dear Sylvia,

Thank you for your patience.

Feedback has been provided via email.

I do apologise for the delay in response.

Regards,

UW