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Nabeela E
1 reviews | Active since Mar 2022
11 Jun 2022, 13:32
Extremely disappointed. Poor service
I have wrote a review about vodacom 2 weeks ago on hellopeter. I received a reply stating that they would call me to resolve the matter. I am still waiting for their call regarding the complaint. Their service is pathetic and their call centre consultants are utterly useless and extremely unhelpful and unfriendly.
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Replies (2)
Vodacom's replyOfficial
11 Jun 2022, 13:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jun 2022, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Nabeela E's updateReviewer Update
11 Jun 2022, 13:58This is clearly an automated response. I received this same response last time and no one has called me yet... I am extremely disappointed in Vodacom's service.
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Nabeela E's update11 Jun 2022, 13:58
Reviewer Update
This is clearly an automated response. I received this same response last time and no one has called me yet... I am extremely disappointed in Vodacom's service.