Extremely disappointed customer

I am absolutely disgusted by Vodacom service - I took our a contract in 2022 (it is now 2025), they stopped debiting my account and I have called in more than 20 times to reinstate the debit order , if they do debit my account , it bounces and I also cannot make online payments , when I go into the store - I am told my profile cannot be found. I have changed my bank just to accommodate for the Vodafone debit order dates. This has now affected my credit score negatively. I just want to be done with Vodacom, this has been the worst experience for me and I will never return to them. I have paid diligently for almost 3 years and now towards the end of my contract I am faced with this - would not recommend to ANYONE