Extremely disappointed by the service

<p>Two weeks ago i called the service provider to cancel my Data contract that I had with them, Though I was expecting to be retained that didnt happen which i was ok with, then a week later i was expecting to receive my airtime for my voice contract as per normal and that didnt happen. I then called only after the 3rd attempt then a consultant logged a call for me which he advised that they will get back to me after 5 business day i didn't appreciate that and after having the contract with Vodacom for longer than 8 years i have been inconvience and believe that they should cancel everything because I have been inconvienced so much.</p>