MM
Motshidisi M

1 reviews | Active since Mar 2026

01 Apr 2026, 07:51

Extremely disappointed at Vodacom Management ,very unorganized

Just to give you an update on my previous cancellation experience, my Vodacom contract is still not cancelled with immediate effect even though I called in to cancel last month, although I don’t owe them anything as I explained on my last post that I have a statement from them that confirms that my contract ended 2025 June , now they messing up my credit score . The still debited the full amount for the phones I finished paying last year , people of South Africa let’s stand together and make sure that Vodacom repays back our contract monies that we paid extra or make them trend until South African Consumer Forum attendant this *****ulent company, I have already reported them at the Forum and I am not stopping until this has been sorted out .

0
Replies (1)
Vodacom
Vodacom's reply01 Apr 2026, 10:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team