Extremely disappointed after 24 years

I have been a Vodacom subscriber for almost 24 years. My account is in arrears due to the covid-19 lock down. On the 28 of last month I phoned Vodacom's billing department to say I was unable to pay the full amount that is due but that I will pay R1000, which I did, and that I will pay another R1000 in the middle of May as well as another R1000 at the end of May.

The call centre agent, Eva, said it was in order. Despite all of the above they suspended my phone!

I own a Guesthouse called Third Rock Guesthouse and we are the worst hit by the covid-19 lockdown.

Their CEO is all over the news boasting about how much they care during the lockdown.

To be treated like you are going to run away after 24 years is a bitter pill to swallow. They made hundreds of thousands of rands out of me. Ironically my phone is the most important instrument that can still save my business!