L
Lamsy

1 reviews | Active since Jun 2023

09 Jan 2026, 14:36

EXTREMELY DISAPPOINTED

I am extremely frustrated and disappointed with the service I received from this company. After paying for a service that was never delivered, I expected a straightforward refund. Instead, I have been sent from pillar to post with endless excuses and no resolution. This lack of accountability and customer care is unacceptable. A company should honor its commitments and treat customers with respect, but my experience has been the opposite. I would caution others to think carefully before engaging with this business, as they have failed to deliver on their promises and have not taken responsibility for their actions.

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Replies (1)
Vodacom
Vodacom's reply10 Jan 2026, 09:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team